Warranty obligation

Statutory liability for defects

(1) Statutory liability rights for defects apply.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of any complaints as soon as possible. If you fail to do so, this will have no effect on your statutory warranty claims.

Deviating agreements on quality

(3) If a feature of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed of the same by us before submitting the contractual declaration and the deviation was explicitly and separately agreed upon between the contracting parties.

Provisions for entrepreneurs

(4) Insofar as you are an entrepreneur, the following applies, deviating from the above warranty provisions:

Quality of the goods

(4a) Only our own specifications and the manufacturer's product description are considered agreed as the quality of the goods, but not other advertising, public claims, and statements by the manufacturer.

Procedure in case of defects

(4b) In the event of defects, we shall provide a warranty at our discretion through rectification or replacement. If the remedy of defects fails, you may, at your discretion, demand a reduction in price or withdraw from the contract. The remedy of defects shall be deemed to have failed after the second unsuccessful attempt, unless the nature of the goods or the defect or other circumstances suggest otherwise. In the case of rectification, we are not required to bear the increased costs incurred by transporting the goods to a location other than the place of performance, provided that such transport does not correspond to the intended use of the goods.

Warranty period

(4c) The warranty period is one year from the delivery of the goods. This shortening of the period does not apply:

• to damages culpably caused by us resulting from injury to life, body, or health, and to other damages caused intentionally or by gross negligence;
• insofar as we have fraudulently concealed the defect or assumed a guarantee for the quality of the item;
• to items that have been used for a building in accordance with their customary manner of use and have caused its defectiveness;
• to statutory recourse claims that you have against us in connection with rights regarding defects.